In business, everybody aims at customer retention. By so doing it reminds your customers of how valued they are to the success of your business. This can be achieved by sending a customer thank you email it really means a lot when you send one to them. By the fact of doing that you are valuing, engaging and connecting your customers. Basically, we can say that a customer thank you email is an email used especially when one party or person wishes to express their gratitude to another.
Emails are used for various reasons and with a targeted goal. A customer thank you email can be sent when you want to congratulate your customers for choosing to be your clients. This will make the customers feel highly valued, and they will always look forward to coming to your business.
Another situation where you may send a customer thank you email is when you want to get feedback. As an entrepreneur, you always desire to get back the results after serving the customers. This help you in knowing what they do not like and also it gives more details on how they view your good and services. In case you have some weaknesses, you are able to improve on them.
Annual Customer Thank You Template
Customers Retention Thank You Template
Customer Thank You Note to Encourage Referrals
To make your customer thank you email look more professional here are some tips that you can employ. The email should also include a subject line this will make clear on what you are all about and give your customer an idea of the content inside. Beside that use a standard business language. As much as you are trying to be friendly do not overdo it. You can decide to choose the word “dear” instead of “Hi” when beginning your email. Also remember to keep the email short and clear. This will avoid chances of your customers ignoring your email because is too long, and they have a lot to do.
Remember also to include your signature for easier identity in case your customer has received several thank you email. Be sincere. Describe precisely why you are sending them that email. Explain why you want to appreciate them and what their actions and efforts mean to you. Be specific is another element. Show how the customers have benefited you. Do not talk of “Thanks a lot for everything.” Instead, you can say “Thank you so much because of being my customer.” You should also consider using a friendly tone so that you email does not appear so official.
Here are some examples of customers thank you email
From : email@example.com
To : firstname.lastname@example.org
Subject :SINCERE GRATITUDE
Thank you so much for your business operation with Bright Company. It is because of your customers that keep the company glowing. It took some time to give you what exactly you needed, but I am glad we have been able to meet your needs. I hope you are also happy with our goods and services please continue staying with us. We also have given you 15% discount in the next orders. We truly appreciate your presences kindly let us know if there is something we can do to make your business prosper.
Subject :A QUICK THANK YOU
Dear Peter Sam,
Thank you much for visiting our Bonanza retail shop last week. We always love and appreciate our new customers, and we are so happy to be associated with you. It is my hope you are enjoying the goods you purchased, and we look forward to seeing you again. Always welcome.
Bonanza Retail Shop